Springbrook Training March/April: Utility Billing and Civic Pay

Springbrook Enterprise
UTILITY BILLING AND CIVICPAY
MARCH 29, 30 AND APRIL 1 2022

Come join our Utility Billing and Civic Pay experts for UB Advanced Tips, Tricks and Tools, UB Reporting and Civic Pay Reconciliation.

Day 1 Tuesday March 29, 2022
10:00 – 1:30:00 PT

• Configurable imports/ exports – Cash Receipts, Meter Reading, Lot import, Meter Import, Meter Data, Account Data
• Meter Changeout import
• Advanced Utilities Menu tools-Statement setups, Add/Remove Service Rates, Add/Remove Statements, Adjustment Imports

• Civic Pay Reconciliation Workshop – Part 1

Day 2 Wednesday March 30, 2022
10:00 – 1:30 PT

• Standard Utility Billing Reports
• Tableau Reporting for Utility Billing
• CivicPay Reports, Returns vs Late Returns, Batch Cut off Times, Settlement Emails, Payment Processor Statement, ACH cut off time, Solution to Splitting Batches for Bank Rec, Fees
• Standard Utility Billing Reports

• Civic Pay Reconciliation Workshop – Part 2

Day 3 Friday April 1, 2022
10:00 – 12:00 PT

• Questions and Answers- Open forum

SPRINGBROOK ENTERPRISE
UTILITY BILLING AND CIVICPAY
Mar. 29, 30 & Apr. 1
2022

 

$900/Two agency
representatives