CivicPay agency savings calculator

CIVICPAY AGENCY SAVINGS CALCULATOR

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CivicPay Pad
Calculation assumptions

This calculator assumes that with the integrated CivicPay Pad your agency will see a 100% reduction in manual entry of counter payments into Springbrook’s Cash Receipts module. This also assumes a $19.00 clerk hourly rate and 3 minutes of clerk time for each payment interaction.

Phone Payments
Calculation assumptions

This calculator assumes that with CivicPay Voice your agency will see a 30% reduction in payments over the phone. This also assumes a $19.00 clerk hourly rate and 3 minutes of clerk time for each payment interaction.

Shutoff Activity
Calculation assumptions

This calculator assumes that with CivicPay’s automated payments feature your agency will see a 15% reduction in shutoff activity. This also assumes a $50.00 cost for performing a shutoff.

Statement and Manual Payment Activity
Calculation assumptions

This calculator assumes that 30% of your citizens will switch from paper to CivicPay’s electronic statements. This also assumes a cost of $.05 for an envelope, $.40 for postage, $.03 for paper, $19 clerk hourly rate, 3 minutes time for processing each check payment.

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Carol, Springbrook customer support specialist for over 20 years