The 2020/21 pandemic caused a fundamental change in the local government agency work environment, impacting how employees “go to work.” Agencies have scrambled to cope with health mandates balanced against citizen service expectations, yielding a new norm in office administration and management. A recent City and County survey found that 61% of local municipalities are allowing their employees to work from home, supported by technology platforms.
Join an exclusive Springbrook panel of local government agency representatives for an insightful presentation and discussion on what this new norm looks like and the types of technology tools necessary to continue functioning against uncertain future scenarios.
During the webinar you’ll learn:
Challenges posed by the pandemic
Remote workforce management
Accessing data through cloud-based solutions
Maintaining efficiencies with an out of office staff
Meeting citizen’s expectations for service under duress
Readiness preparation for the next crisis situation