citizen expectations Archives

6/21: Exceeding Citizen Expectations: Modernization, Digital Citizens & Building Trust

by Steve Lundin April 25, 2023

The drive to deliver public facing services and information online and through mobile devices has been steadily rising, with 67%* of citizens expressing a desire for online experiences versus 16%*

On demand webinar: Maximizing Springbrook’s Payment Solutions: Citizen Engagement Workshop

by Steve Lundin February 22, 2023

Springbrook’s Payment Solutions provides your citizens with unparalleled flexibility through multiple payment options and ensures that your agency collects billing revenues as quickly and safely as possible. But how do

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