It’s undeniable that citizens, accustomed to top-tier user experiences in the private sector, now expect the same level of technology-driven service from their local governments. In an effort to keep up […]
Springbrook and GovTech research find that citizens want an intuitive and seamless bill payment experience and personnel want total control and visibility into the process. Xpress Bill Pay stands as […]
A recent Springbrook Research Institute survey revealed that a staggering 98% of over 1000 randomly selected households believe their local government should prioritize the adoption of top-tier user experiences and […]
What does the rapidly changing landscape of artificial intelligence mean for local government agencies? Join the Springbrook Research Institute in a candid conversation with Dr. Juan Sequeda, one of the […]
Read the October 2023 newsletter here
The stage was set, the energy palpable, and the excitement contagious as Springbrook Software kicked off Activate 2023 in the vibrant city of Las Vegas, Nevada. This year’s event promised […]
Read the September 2023 newsletter here
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