Is your local government agency dealing with decreased office foot traffic and employees opting to work from home? Are your citizens hesitant to pay their utility bills in person?
On April 5th, Springbrook’s panel of experts will explore managing this dynamic situation and adopting new payment applications, through Springbrook’s CivicPay system, to provide citizens with the options they expect for cashless payments and relieve burdens on staff.
Join Brandon Neish, Finance Director of Sweet Home Oregon and Ruston Miles, payment security expert from Payfactory Payment Systems for an insightful discussion covering:
The changing nature of citizen interactions and expectations
Providing cashless payment options on multiple, accessible platforms
Reducing errors and burden on staff
Integrating payments with utility billing and cash receipts
Bringing the highest level of security to your payment systems
Securing budget and building a case for new applications
Additionally, Springbrook Software will be providing an exclusive walkthrough of the soon to be released Municipal Payments Collection portal, which accepts payments for a wide range of miscellaneous fees that may be configured to suit the unique needs of local government agencies.