The Springbrook Research Institute just concluded a survey of over 1000 American consumers on what they expect from their local government agencies, and we’ll be analyzing the results on a December 6th webinar. We’ll be joined by Dustin Haisler, Chief Strategy Officer, e.Republc.
Details from the survey:
98% of over 1000 randomly selected households recommended that local government prioritize the adoption of top-tier user experiences and invest in security.
34% specifically urged local government agencies to update and enhance the visual and functional aspects of their online customer portals.
Do not miss this important year-end review of citizen expectations. Check out this important preview: